Privacy Policy

Last Updated: December 7, 2025

Policy Overview

Thank you for choosing the macPDF platform. The Company fully understands the value and importance of personal information to every user, and the trust you give us is our driving force. The Company will strictly comply with relevant laws and regulations, implement necessary security protection measures, and fully ensure that your personal information is in a safe and controllable state.

This policy document will explain in detail the scope of collection, usage, storage, sharing principles, and protection measures for your personal information, as well as the various personal rights you enjoy.

Tracking Technology and Cookie Usage

The platform uses cookies and other similar tracking technologies to optimize the service experience, enhance security, and continuously improve product features. Cookies are small text data saved on your terminal device that help us recognize your browser identity and record your personalized settings. You can manage or disable cookies through your browser settings, but please note that disabling cookies may result in some functions not working properly.

Information Usage Description

The information obtained by the Company will be used to achieve the following business objectives:

  • To provide, maintain, and optimize various functions of the platform
  • To process service orders you submit and complete the payment process
  • To send you important notifications and updates related to the service
  • To provide technical consultation and after-sales service support
  • To identify, prevent, and resolve system failures, technical defects, and security risks
  • Fulfilling obligations stipulated by relevant laws and regulations

Data Security Protection Measures

The Company has established and implemented a multi-layered technical protection system and management regulations to ensure your personal information is fully protected. Specific measures include:

  • Using SSL/TLS protocols to encrypt and protect data transmission
  • Encrypting sensitive data stored on servers
  • Implementing strict privilege classification and access control policies
  • Conducting regular system security checks and vulnerability scans
  • Providing information security awareness and standards training for all employees

Scope of Personal Information Collection

5.1 Account Registration Information

When you complete the macPDF account registration process, the Company needs to collect the email address you provide. This information will be used for account identification and daily communication.

5.2 Transaction and Order Information

When you purchase services on this platform, the Company records your order details, payment vouchers (processed through third-party payment channels), server specification choices, and other related data.

5.3 Behavioral Log Information

To improve service quality and ensure account security, the Company collects various types of information generated during your use of the service, including login times, source IP addresses, browser versions, and terminal device models.

5.4 Customer Support Communication Information

When you contact the Company's customer service team through the ticket system or other means, the Company saves the relevant inquiry content and communication records to provide you with continuous and effective problem solutions.

Protection of Minors

The services of this platform are primarily intended for adults with full civil capacity. The Company promises not to knowingly collect any personal information from minors under the age of 16. If the Company discovers that it has unknowingly collected data from a minor, it will take immediate action to delete it.

Information Sharing Rules

The Company solemnly promises not to sell or rent your personal information to any third party. However, in the following specific circumstances, the Company may need to share some of your information:

  • Service Providers: Sharing minimal necessary information with third-party organizations that provide infrastructure or auxiliary services for the platform (e.g., payment gateways, IDC operators).
  • Legal Requirements: Responding to legal processes, judicial litigation, or lawful mandatory requests from government regulatory agencies.
  • Corporate Restructuring: In the event of a merger, asset restructuring, or change in equity, your information may be transferred as part of the assets.
  • User Authorization: Other sharing behaviors performed with your explicit prior authorization and consent.

Policy Update Mechanism

The Company may periodically revise and improve this Privacy Policy based on business development and changes in laws and regulations. The updated policy text will be announced and posted on this page. The Company recommends that you visit this page regularly to keep abreast of the latest revisions.

Data Retention Period

The Company only retains your personal information for the minimum period necessary to achieve the business purposes stated in this policy. When you actively cancel your account or when the information is no longer needed to provide services, the Company will delete or anonymize your personal information, unless a longer retention period is required by law.

This Privacy Policy officially takes effect upon announcement. Your continued access to and use of this platform's services signifies that you have read, understood, and fully accepted all terms of this policy.